Terms and conditions

Website Terms and Conditions of Use Relating to www.thebedguy.co.za

These Terms and Conditions ("the Terms and Conditions") govern your ("the User") use of The Bed Guy cc ("Provider") website located at the domain name www.thebedguy.co.za ("the Website"). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider.

Electronic Communications

By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.

E-Commerce & Privacy

The Website www.thebedguy.co.za sells Beds, Mattresses and Bedroom Furniture online. The use of any product or service bought from this Website is at the purchaser's risk. The purchaser/user indemnifies and holds the Provider harmless against any loss, injury, or damages that may be sustained as a result of using the products sold on the Website.

The private information required for executing the orders placed through the e-commerce facility, namely the User's personal information and credit card details, delivery address, and telephone numbers, will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number, will be made known to third parties delivering the product. Credit card details are not kept by the Provider under any circumstances. The Provider does not have access to any credit card information for online purchases. 

The Provider cannot be held responsible for security breaches occurring on the User's electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device.

The Provider will supply all goods to the delivery company in good order. The Provider will not be held liable for the condition of goods arriving at the User's chosen delivery address if the goods are transported by a third party courier.

Online Payment – Payfast 

All online credit card payments are processed by the Payfast Payment Gateway.

Refund and Return Policy

Please be aware that, in alignment with our policies, we do not offer refunds or exchanges for situations where you have a change of heart or if you believe you've chosen the wrong product. We understand that selecting the perfect sleep solution can be a personal journey, and we respect your autonomy in making that choice.

Additionally, it's important to note that products that are customized to your specific preferences, such as extra-length or super king-sized items, fall under this policy and cannot be exchanged or refunded once they are ordered. To initiate the order for such customized items, full payment is required upfront.

Please note that should any purchase be returned that is without defect, an Administration Fee of 20% of the value of the item will be charged. This Fee will cover the cost of the original delivery, the retrieval delivery.and 

The provision of goods and services is subject to availability. In cases of unavailability, the provider will refund the client in full within 30 days. Cancellation of orders by the client will attract a 15% charge for administration costs.

The Provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Provider's standards. Should the Provider exercise this right, the User will receive a full refund with no deductions.

We do not exchange or refund pillows or mattress protectors.

Comfort Exchange

We unfortunately do not offer a comfort exchange for the simple reason that it opens up the possibility of a mattress that has been slept on going out to our customers. We take our customers very seriously and will never send out a used mattress. 

Updating of these Terms and Conditions

Provider reserves the rights to change, modify, add, or remove portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User's obligation to periodically check these Terms and Conditions on the Website for changes or updates. The User's continued use of this Website following the posting of changes or updates will be considered notice of the User's acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Copyright and Intellectual Property Rights

Provider provides certain information on the Website. Content currently or anticipated to be displayed on this Website is provided by Provider, its affiliates and/or subsidiary, or any other third-party owners of such content, and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematograph Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions, and Computer Programs ("the Content"). All such proprietary works, and the compilation of the proprietary works, are copyright the Provider, its affiliates or subsidiary, or any other third-party owner of such rights ("the Owners"), and are protected by South African and international copyright laws. The Providers reserve the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and without notice. All rights in and to the Content are reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right, including without limitation under Copyright, Trademark, Patent, or other Intellectual Property Rights in or to the Content.

Limitation of liability

The Website and all Content on the Website, including any current or future offer of products or services, are provided on an "as is" basis and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy, or completeness of the Content. Neither Provider nor any holding company, affiliate, or subsidiary of Provider shall be held responsible for any direct or indirect special, consequential, or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof or of any linked website, even if Provider is expressly advised thereof.

Privacy: casual surfing

The User may visit the Website without providing any personal information. The Website servers will, in such instances, collect the IP address

Affordable beds for every need

We have selected a range of affordable beds and mattresses for you because we know how tight things are in South Africa right now. And with no end in sight for now, every cent counts which is why we have your back and budget, we have the best range of high quality beds at economy price ranges. At very least you will be able to enjoy a great night's sleep while everything else is falling down around you. We also have the best range of the lowest priced mattresses in our mattress sale  

Where to get low priced beds in Johannesburg

 You can buy your beds at the best prices on our website of course. When you choose The Bed Guy, you can expect the highest quality materials and craftsmanship. Our mattresses feature various fabric options, providing a luxurious feel and enhanced durability. We have all of the different types available too.

Quality assured

Furthermore, we stand behind the quality of our products. All of our products come with a factory backed warranty. This warranty gives you peace of mind knowing that your investment is protected and that we are committed to your satisfaction.

Bedroom sale

Whether you're furnishing a guest room, setting up a child's bedroom, or simply looking for an affordable bed option, The Bed Guy has you covered. Our wide range of products caters to different preferences and needs, ensuring that you can find the perfect bed for your specific requirements. We have a range of bedroom furniture to complete your bedroom decor. 

Shopping for your bed at the best price

Shopping with us is easy and convenient. You can browse our selection online, compare different options, and make an informed decision from the comfort of your own home. We offer secure online payment options and reliable shipping services to ensure that your order arrives safely and on time. 

Don't compromise on quality or comfort when it comes to your sleep. Choose The Bed Guy for affordable beds in Johannesburg and experience the difference a good night's sleep can make in your life.