Call or WhatsApp 0797763257

Trusted Bed and Mattress Sales Since 2007

Privacy policy

Privacy Policy – The Bed Guy

At The Bed Guy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website and any other communication channels. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

  1. Information We Collect: We may collect personal information from you when you visit our website, create an account, place an order, contact our customer support, subscribe to our newsletter, or participate in any promotional activities. The types of information we may collect include:
    • Contact information (name, email address, phone number, shipping and billing addresses).
    • Payment information (credit card details, billing address).
    • Demographic information (age, gender, preferences, interests).
    • Purchase history and preferences.
    • Communication preferences.
  2. Use of Information: We use the collected information for the following purposes:
    • Process and fulfill your orders.
    • Provide customer support and respond to inquiries.
    • Personalize your shopping experience.
    • Send you order updates, promotional offers, and newsletters (with your consent).
    • Improve our website, products, and services.
    • Conduct market research and analyze trends.
    • Prevent fraudulent activities and ensure the security of our website.
    • Comply with legal obligations.
  3. Information Sharing and Disclosure: We may share your personal information with third parties in the following circumstances:
    • Service Providers: We may engage trusted third-party service providers to assist us in operating our business and delivering our services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to keep your information confidential.
    • Business Transactions: In the event of a merger, acquisition, or sale of our company or assets, your personal information may be transferred to the acquiring entity.
    • Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. We may also disclose your information to protect our rights, privacy, safety, or property, as well as the rights, safety, or property of others.
  4. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and personalize content and advertisements. Cookies are small data files stored on your device that allow us to recognize your browser and remember certain information. You can manage your cookie preferences through your browser settings.
  5. Data Security: We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. We use industry-standard security protocols and regularly review and update our security practices to ensure the integrity and confidentiality of your information.
  6. Your Rights: You have the right to access, correct, update, or delete your personal information. If you would like to exercise any of these rights or have any inquiries regarding the processing of your information, please contact our customer support team. We will respond to your requests promptly and in accordance with applicable data protection laws.
  7. Children’s Privacy: Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected information from a child, please contact us, and we will take appropriate measures to delete the information.
  8. Third-Party Links: Our website may contain links to third-party websites or services that are not under our control. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of these websites before providing any personal information.
  9. Updates to Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on our website with the updated effective date. We encourage you to review this Privacy Policy periodically.

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact our customer support team. Your privacy is important to us, and we are committed to protecting the confidentiality and security of your information at all times.

Free delivery anywhere in Gauteng
2-3 Working day lead time on most items
Factory backed warranties and guarantees
100% Safe and Secure Checkout